Waiter - Cruise Ships - French Speaker

CCS Cruise – Hospitality /
Contractual /
Position Summary / Job description
We are looking for an experienced Waiter to join our onboard team.
The Restaurant Waiter onboard the cruise ship Club Med 2 will provide exemplary, attentive customer service to passengers during their dining experience, in all restaurant outlets, ensuring a smooth and efficient service is provided in order to achieve a high level of customer satisfaction.

Primary Responsibility of the Role:
· Engage with the passengers in a friendly and polite manner. Take orders correctly and drink quickly and accurately to the table.
· Serve food orders following company policies and procedures, including informing the restaurant manager when a passenger has any issue with what he received.
· Respond to passenger questions, particularly in relation to the menu or wine, where applicable, advising alternative dish that may suit or help inform choices.
· Provide attentive customer service to allocated tables throughout the service period. Process passenger billing correctly for the charge of food and drinks, where applicable, using the point-of-sale system.
· All restaurants and stations must be clean, orderly and properly prepared prior to restaurant opening. Inform the Restaurant Manager of any fixtures or fittings that need repair / renewal.
· Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner, when required and perform duties as requested.
· You have a complete knowledge of all the menu and food offering. The proper cutlery must be used for each dish as per the procedure line.
· Carry out all work safely, efficiently and in accordance with all current safety and company regulations, including the Public Health Policies and Procedures.

Position Requirements:

    • Previous professional waiting experience preferably gained within a 4 / 5-star high volume hotel or restaurant establishment.
    • At least 1-2 years’ experience working as a Waiter/ess
    • Requires knowledge of all aspects of good quality restaurant service.
    • Have customer service at the heart of everything you do
    • Able to work well under pressure and handle multiple situations at the same time.
    • Level 2 Award in Food Safety or equivalent desirable
    • Competent in the use of most MS Office software
    • Good command of written and spoken English and French languages.

Employment Terms & Conditions

    • 9 months +/-1 months

    • We would appreciate to receive your application including your CV with all references of employers, proof of previous sea service, completed training's and certificates by clicking on the “apply” button below.