We`re looking for a Business Analyst who will join our Customer Success team and work for Global markets. Working on our team as a Business Analyst position involves:gathering requirements from multiple stakeholders, finding out clients' business needs;producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others; system customizing with the help of low-code instruments;holding training sessions for clients.Candidate Expectations:fluency in English and Spanish, ability to communicate complex ideas effectively — both verbally and in writing;2+ years of experience in IT projects implementation;deep understanding of industry models;knowledge of data exchange technologies and BPMN;understanding IT solutions architecture;experience with CRM software.What you should expect from us:  the award-winning product (a Leader in Gartner Quadrants) to be proud of;a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;culture of genuine care, ownership, dedication, and high standards (learn more here);a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;caring for your health: Creatio offers several options for medical insurance together with our medical partner;Creatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc.