Sales Development Representative
Sydney
Growth & Marketing Department – Business Development Team /
Hybrid
Creatio is a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners and thousands of customers, Creatio operates in 100+ countries worldwide. The company has been highly recognized by key industry analysts, being included in seven Forrester Waves and five Gartner Magic Quadrants and recognized as a Leader in two of them.
We are looking for our candidate to be based in Sydney, Australia.
Position Overview
- The Sales Development Representative at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.
Responsibilities
- Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
- Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.
- Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
- Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
- Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
- Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.
Desired Skills and Experience
- 1-3 years in an SDR or related sales role, ideally within B2B SaaS, CRM, or automation software.
- Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.
- Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.
- Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.
- Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.
- Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.
- Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.
- Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.
- Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.
- Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.
- Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.
What you should expect from us
- The award-winning product (a Leader in Gartner Quadrants) to be proud of;
- Focus on making our clients successful (NPS score – 36%).
- Dedicated leadership with open doors.
- Steady stream of inbound leads (though we expect you to generate your own leads as well).
- Collaborative environment where everybody is happy to help.
- A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
- Culture of genuine care, ownership, dedication, and high standards (learn more here);
- A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
- Caring for your health: Creatio offers several options for medical insurance together with our medical partner;
- Creatio offers all team members competitive pay;
- Paid leave options for life-qualifying events, sicknesses, etc.
