We`re looking for a Business Analyst who will join our Customer Success team and work for Global markets. Working on our team as a Business Analyst position involves:Gathering requirements from multiple stakeholders, finding out clients' business needs.Producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others.     System customizing with the help of low-code instruments.      Holding training sessions for clients.Candidate Expectations:Fluency in English, and ability to communicate complex ideas effectively — both verbally and in writing.Spanish B2+.2+ years of experience in IT projects implementation.      Deep understanding of industry models.      Knowledge of data exchange technologies and BPMN.      Understanding IT solutions architecture.      Experience with CRM software will be an advantage. What you should expect from us:  the award-winning product (a Leader in Gartner Quadrants) to be proud of;a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;culture of genuine care, ownership, dedication, and high standards (learn more here);a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;caring for your health: Creatio offers several options for medical insurance together with our medical partnerCreatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc;nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.