Business Analyst

Poland
Customer Success & Analysts Department – Business Analysts Team /
Remote /
Remote
We`re looking for a Business Analyst who will join our Customer Success team and work for Global markets. 

Working on our team as a Business Analyst position involves:

    • gathering requirements from multiple stakeholders, finding out clients' business needs;
    • producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others; 
    • system customizing with the help of low-code instruments;
    • holding training sessions for clients.

Candidate Expectations:

    • fluency in English, ability to communicate complex ideas effectively — both verbally and in writing;
    • 3+ years of experience in IT projects implementation;
    • deep understanding of industry models;
    • knowledge of data exchange technologies and BPMN;
    • understanding IT solutions architecture;
    • experience with CRM software.

What you should expect from us:

    • the award-winning product (a Leader in Gartner Quadrants) to be proud of;
    • a remote-first hybrid model: you can work from anywhere in Poland, while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
    • culture of genuine care, ownership, dedication, and high standards (learn more here);
    • a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
    • caring for your health: Creatio offers several options for medical insurance together with our medical partner;
    • Creatio offers all team members competitive pay;
    • paid leave options for life-qualifying events, sicknesses, etc.;
    • nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.