Customer Data Specialist

Warsaw, Poland
Growth & Marketing Department – Business Development Team /
Hybrid /
Remote
We are looking for a Customer Data Specialist to lead and enhance our customer database, supporting informed decision-making and boosting customer engagement.

Responsibilities:

    • Evaluate and qualify raw leads to ensure their relevance and readiness for further outreach.
    • Perform data enhancement activities to improve the accuracy and completeness of customer information.
    • Execute deduplication processes to remove redundant entries, ensuring a clean and accurate database.
    • Implement segmentation strategies to categorize accounts based on criteria within Creatio.
    • Prepare and optimize audience data to enhance engagement before, during, and after events.
    • Assist related departments in preparing targeted mailing lists based on specified criteria.
    • Be prepared to take on various tasks to maintain and optimize the customer database.

Requirements:

    • Partially or fully completed higher education (preferably in technical or non-humanities fields).
    • Ability to work with large volumes of information.
    • Strong ability to analyze and interpret data.
    • Attention to detail, work discipline, and commitment to quality.
    • Familiarity with platforms like Facebook and LinkedIn is a plus.  
    • Skilled with search engines and internet research.
    • Proficiency with MS application functionality.
    • English level — Intermediate or higher.

What you should expect from us:

    • The award-winning product (a Leader in Gartner Quadrants) to be proud of.
    • A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
    • Culture of genuine care, ownership, dedication, and high standards (learn more here).
    • A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
    • Caring for your health: Creatio offers several options for medical insurance together with our medical partner.
    • Creatio offers all team members competitive pay.
    • Paid leave options for life-qualifying events, sicknesses, etc.
    • Nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.