Sales Development Representative
Munich
Growth & Marketing Department – Business Development Team /
Hybrid /
Hybrid
Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. We're looking for a motivated Sales Development Representative (SDR) to join our team. This is a remote role based in Munich, however there may be an expectation to be on-site in the near future. Professional German is required to communicate effectively with customers in the DACH region. (Germany, Austria, Switzerland). As an SDR at Creatio, you'll play a critical role in fueling our sales pipeline by identifying and qualifying leads, nurturing prospects, and supporting our go-to-market strategy in the CRM and low-code space.Key ResponsibilitiesWhat You’ll DoLearn how to find and connect with potential customers using email, phone calls, and LinkedIn.Understand our industry and target customers through research and training.Work closely with sales and marketing teams to support outreach efforts.Keep accurate records in our CRM system and report on your progress.Help create messages for campaigns to reach new customers.Continuously improve your skills and outreach techniques with coaching and feedback.What We’re Looking ForBackground:No experience needed — we will train you!Some knowledge or interest in sales, marketing, or customer service is helpful.Professional German required.Skills & Traits:Good communication skills and eagerness to learn.Comfortable reaching out to new people by phone, email, and LinkedIn.Organized and able to handle multiple tasks.Customer-focused and motivated to succeed.Works well in a team and open to feedback.What You Can Expect from UsA globally recognized platform — named a Leader in multiple Gartner and Forrester reports.Commitment to customer success, with a strong NPS of 36.Supportive leadership and an open-door culture.A healthy balance of inbound leads and encouragement to grow your outbound pipeline.A remote-first hybrid model with regular in-person collaboration.A team culture built on care, ownership, and high standards.Rich corporate life — from global team events and creative workshops to sports challenges and seasonal parties.Comprehensive health benefits through our medical partner.Competitive compensation and paid leave for key life events, illness, and more.Ready to apply?Submit your CV and share your LinkedIn profile. We look forward to hearing from you!
Key Responsibilities
- Lead Generation: Identify, engage, and qualify inbound and outbound prospects via email, phone, and LinkedIn outreach.
- Market Research: Stay up-to-date with industry trends and the competitive landscape; identify key segments and ideal customer profiles.
- Collaboration: Work closely with sales and marketing teams to align outreach strategies and ensure smooth handoff of qualified leads.
- CRM Management: Maintain accurate records in the CRM, track engagement metrics, and report on pipeline progress.
- Campaign Execution: Customize messaging for outbound campaigns to build interest and open new conversations.
- Process Optimization: Continuously refine outreach techniques and adopt best practices to improve conversion rates.
What We're Looking For
- Some experience in customer-facing roles, sales, or internships in B2B environments is a plus.
- Interest in SaaS, CRM, or tech sales is preferred.
- Strong written and verbal communication skills, with confidence engaging senior stakeholders.
- Proficiency in cold outreach via phone, email, and LinkedIn.
- Ability to multitask across leads, accounts, and follow-ups.
- Data-driven mindset with the ability to adapt based on performance insights.
- Understanding of customer pain points and value-based selling techniques.
- Customer-centric and empathetic.
- Self-starter with a strong sense of ownership and persistence.
- Adaptable and eager to learn in a fast-paced environment.
- Collaborative and team-oriented.
What You Can Expect from Us
- A globally recognized platform — named a Leader in multiple Gartner and Forrester reports.
- Commitment to customer success, with a strong NPS of 36.
- Supportive leadership and an open-door culture.
- A healthy balance of inbound leads and encouragement to grow your outbound pipeline.
- A remote-first hybrid model with regular in-person collaboration.
- A team culture built on care, ownership, and high standards.
- Rich corporate life — from global team events and creative workshops to sports challenges and seasonal parties.
- Comprehensive health benefits through our medical partner.
- Competitive compensation and paid leave for key life events, illness, and more.
Ready to apply?
Submit your CV and share your LinkedIn profile.
We look forward to hearing from you!
