Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. 

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. 

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee well-being and a strong workplace culture.

We are seeking an innovative Business Analyst to join our No-Code Development Team within our newly established No-Code department - a pioneering division dedicated to crafting cutting-edge vertical solutions for industries like Banking, Manufacturing, and Public Sector. Our mission is to address real-world challenges and drive transformative impact through no-code technology.

In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively.

UI Creation with No-Code Tools: Create application UIs using No-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process.

Server Logic Automation: Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation.

Web Services Integration: Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems.

Webhook Services Configuration: Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication.

Database Design: Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity.

User Story Decomposition: Decompose User Stories into executable tasks for no-code creation.

Market Research: Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement.

Customer Feedback Gathering: Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements.

Collaboration with QA: Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high-quality, robust, and reliable outcomes.

Version Control: Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changes

Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features.

Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub-selects.

Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently.

Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills.

Hands-on experience in configuring information systems through UI-based tools, ensuring optimal user experiences.

Strong general understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no-code solutions.

A fast learner, capable of quickly adapting to new UI tools and technologies, with an eagerness to continuously expand your skill set.

Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders.

Experience in industry-specific business analysis, such as Banking, Manufacturing or Public Sector.

Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No-Code Platform/System Experience.

Coding skills, with the ability to understand and communicate technical concepts effectively.

Proficiency with Figma or similar software for UI prototyping, creating clear and effective user interfaces that enhance the user experience.

The award-winning product (a Leader in Gartner Quadrants) to be proud of.

A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.

Culture of genuine care, ownership, dedication, and high standards (learn more here).

A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.

Caring for your health: Creatio offers several options for medical insurance together with our medical partner.

Creatio offers all team members competitive pay.

Paid leave options for life-qualifying events, sicknesses, etc.

Nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.