Deal Desk Manager

Warsaw, Poland
Customer Success & Analysts Department – Customer Success Department Global Team /
Remote
We are looking for a Deal Desk Manager who will be responsible for structuring deals and preparing and managing sales quotes, specifically focusing on the Americas region.

Responsibilities:

    • Structuring Deals:
    • Prepare Quotes that align with client requirements and maximize mutual benefit.
      Utilize knowledge of Creatio’s products, SaaS metrics, and data analysis to perform complex calculations.
      Collaborate closely with sales, customer success, legal, and finance teams to ensure contractual compliance and financial viability.
    • Documentation:
    • Structure technical information into clear, concise business language.
      Prepare instructional materials for sales teams and other departments.
    • Ongoing Tasks:
    • Active involvement in sales operational projects.
      Regularly update and cleanse customer data in the CRM system.

Required Skills and Qualifications:

    • Advanced proficiency in MS Excel for data analysis and complex calculations.
    • Strong analytical mindset with attention to detail.
    • Proactive approach to problem-solving.
    • Excellent communication skills for effective collaboration across teams.
    • Experience in deal desk management preferred.
    • Proficiency in English.

What you should expect from us:

    • The award-winning product (a Leader in Gartner Quadrants) to be proud of.
    • A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
    • Culture of genuine care, ownership, dedication, and high standards (learn more here).
    • A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties. 
    • Caring for your health: Creatio offers several options for medical insurance together with our medical partner.     
    • Creatio offers all team members competitive pay.
    • Paid leave options for life-qualifying events, sicknesses, etc.
    • Nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.