We are looking for a Customer Success Manager for the SMB and Corp segment market to join our team. Working on our team as a Customer Success Manager position involves:  managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;     developing and maintaining trusted relationships with key partners and their customers;driving customer retention and renewals by building strong relationships;     collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.Candidate Expectations:   3+ years of experience working with global SMB or Corporate segment customers;     English language — Advanced; experience in implementing/customizing corporate software;     excellent communication and presentation skills;     experience with CRM / ERP / Core systems;experience in problem-solving, working with customer objections;      experience in conducting trainings and presentations;     understanding business needs with further translation into the requirements.What to expect from us:the award-winning product (a Leader in Gartner Quadrants) to be proud of;a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;culture of genuine care, ownership, dedication, and high standards (learn more here);a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;caring for your health: Creatio offers several options for medical insurance together with our medical partner;Creatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc.