Deal Desk Manager
Kyiv, Ukraine
Customer Success & Analysts Department – Cash Collection And Sales Operations Control Team /
Remote
We are looking for a Deal Desk Manager who will be responsible for structuring deals and preparing and managing sales quotes, specifically focusing on the Americas region.
Responsibilities:
- Structuring Deals:
- Project Management:
- Ongoing Tasks:
- Documentation:
Prepare Quotes that align with client requirements and maximize mutual benefit.
Utilize knowledge of Creatio’s products, SaaS metrics, and data analysis to perform complex calculations.
Collaborate closely with sales, customer success, legal, and finance teams to ensure contractual compliance and financial viability.
Lead sales operational projects, ensuring adherence to timelines and project objectives.
Conduct regular project meetings, document progress, and escalate issues as needed.
Provide solution options and prepare comprehensive project briefs and documentation.
Develop and maintain compensation plans for Quota Carrying Representatives (QCRs).
Regularly update and cleanse customer data in the CRM system.
Monitor and update currency exchange rates and other relevant data.
Structure technical information into clear, concise business language.
Prepare instructional materials for sales teams and other departments.
Required Skills and Qualifications:
- Advanced proficiency in MS Excel for data analysis and complex calculations.
- Strong analytical mindset with attention to detail.
- Proactive approach to problem-solving and project management.
- Excellent communication skills for effective collaboration across teams.
- Experience in sales operations or deal desk management preferred.
- Proficiency in English.
What you should expect from us:
- The award-winning product (a Leader in Gartner Quadrants) to be proud of.
- A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
- Culture of genuine care, ownership, dedication, and high standards (learn more here).
- A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
- Caring for your health: Creatio offers several options for medical insurance together with our medical partner.
- Creatio offers all team members competitive pay.
- Paid leave options for life-qualifying events, sicknesses, etc.
- Nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.
