Support Developer
Kyiv, Ukraine
Product Department – Customer Support Team /
On-site /
On-site
We are looking for a Support Developer to interact with our clients from Global Markets.
Working on our team as a Support Developer position involves:
- analyzing and diagnosing incoming cases;
- debugging server-side, client-side code, and database queries;
- conducting comprehensive testing of the solution;
- providing development consultations, including phone support;
- handling feedback on cases and escalations efficiently;
- analyzing the performance of all system components;
- resolving the issue or preparing a description for product developers.
Candidate Expectations:
- proficient in JavaScript at an intermediate level;
- proficient in C# at an intermediate level;
- proficient in SQL (T-SQL) at an intermediate level;
- experience with MS SQL Server, Oracle and Postgres databases;
- extensive background in web application development;
- skilled in developing integrations between web applications;
- excellent customer service and interpersonal skills;
- exceptional proficiency in both verbal and written communication;
- strong teamwork and collaboration skills;
- the ability to handle multiple activities simultaneously and prioritize tasks effectively;
- English level — Upper-intermediate or higher.
What you should expect from us:
- the award-winning product (a Leader in Gartner Quadrants) to be proud of;
- working from our modern office in the Kyiv city;
- culture of genuine care, ownership, dedication, and high standards (learn more here);
- a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
- caring for your health: Creatio offers several options for medical insurance together with our medical partner;
- Creatio offers all team members competitive pay;
- paid leave options for life-qualifying events, sicknesses, etc;
- nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.
