Business Analyst

Kyiv, Ukraine
Product Department – Product Team /
Remote /
Remote
Our dynamic Creatio Sales CRM Product team is on a mission to recruit a highly skilled Technical Business Analyst with expertise in technical know-how, process optimization, and application implementation to join our exceptional team.Key Responsibilities: Analyze existing business processes to identify opportunities for automation using no-code solutions. Translate business needs into system requirements, workflows, and visual process maps using no-code platforms. Design and configure applications, workflows, and automation processes using no-code tools to meet business and sales case requirements. Develop and optimize complex business processes and user interfaces using the Creatio platform’s no-code technology. Prepare and execute test cases for automated workflows, ensuring accuracy, reliability, and quality. Conduct thorough testing of no-code solutions, troubleshoot and resolve issues during testing phases. Serve as an advocate for no-code best practices within the broader Creatio ecosystem. Collaborate with cross-functional teams to ensure successful implementation and project delivery. Technical Skills: Experience with platforms such as CRM or BPM, or CMS, or ERP Knowledge of process modeling tools, APIs, and data modeling. Ability to implement logic, data integration, and conditional actions within no-code environments. Understanding of technology concepts, data structures, and integration methods for seamless automation. Qualifications & Expertise: Proven ability to analyze and optimize business processes through technology and integration. Proficiency in creating, customizing, and managing automated solutions without extensive coding. Experience in delivering applications or technical solutions within major software domains (e.g., CRM, ERP, no-code platforms). Excellent communication and collaboration skills to work with business stakeholders, developers, and cross-functional teams. Bachelor's or Master’s degree in technology or a related field. Will be a plus:Experience in analyzing business needs and translating them into efficient automated workflows using no-code toolsCapable of driving all phases of application development, from design and testing to deployment and post-production support, with a focus on business process automation and technology integrationWhat to Expect: Work with an award-winning product (Leader in Gartner Quadrants) in a remote-first hybrid model. A culture of ownership, high standards, and support with opportunities for team engagement and corporate events. Competitive pay, medical insurance options, and paid leave for qualifying life events.

Key Responsibilities:

    • Analyze existing business processes to identify opportunities for automation using no-code solutions. 
    • Translate business needs into system requirements, workflows, and visual process maps using no-code platforms. 
    • Design and configure applications, workflows, and automation processes using no-code tools to meet business and sales case requirements. 
    • Develop and optimize complex business processes and user interfaces using the Creatio platform’s no-code technology. 
    • Prepare and execute test cases for automated workflows, ensuring accuracy, reliability, and quality. 
    • Conduct thorough testing of no-code solutions, troubleshoot and resolve issues during testing phases. 
    • Serve as an advocate for no-code best practices within the broader Creatio ecosystem. 
    • Collaborate with cross-functional teams to ensure successful implementation and project delivery. 

Technical Skills:

    • Experience with platforms such as CRM or BPM, or CMS, or ERP 
    • Knowledge of process modeling tools, APIs, and data modeling. 
    • Ability to implement logic, data integration, and conditional actions within no-code environments. 
    • Understanding of technology concepts, data structures, and integration methods for seamless automation. 

Qualifications & Expertise:

    • Proven ability to analyze and optimize business processes through technology and integration. 
    • Proficiency in creating, customizing, and managing automated solutions without extensive coding. 
    • Experience in delivering applications or technical solutions within major software domains (e.g., CRM, ERP, no-code platforms). 
    • Excellent communication and collaboration skills to work with business stakeholders, developers, and cross-functional teams. 
    • Bachelor's or Master’s degree in technology or a related field. 

Will be a plus:

    • Experience in analyzing business needs and translating them into efficient automated workflows using no-code tools
    • Capable of driving all phases of application development, from design and testing to deployment and post-production support, with a focus on business process automation and technology integration

What to Expect:

    • Work with an award-winning product (Leader in Gartner Quadrants) in a remote-first hybrid model. 
    • A culture of ownership, high standards, and support with opportunities for team engagement and corporate events. 
    • Competitive pay, medical insurance options, and paid leave for qualifying life events.