Sales Development Representative
Responsibilities:
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Promptly process and manage inbound leads from various channels (website, marketing campaigns, partnerships, referrals, etc.), ensuring timely follow-up and effective qualification.
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Conduct structured inbound lead follow-up and qualification outreach (prompt calls, personalized email/messengers responses, LinkedIn messages).
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Arrange and confirm qualified discovery and demo video calls (e.g. Zoom, Google Meet etc..) for Account Sales Executives through manages shared calendars and ensure smooth handover and acceptance of the lead by the ASE.
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Run high-volume daily activity: inbound calls handling, lead follow-ups via email/messengers/LinkedIn, and timely engagement with new inquiries, while maintaining quality and personalization standards.
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Qualify prospects against clear criteria (e.g. size, use case, budget, timeline, fit) and create detailed lead/opportunity records in the CRM.
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Nurture early-stage prospects with follow‑up sequences, sharing relevant content and answering basic product and crypto-payments questions to move them to next steps.
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Collaborate closely with ASE’s, and Marketing to align on ICP, messaging, campaigns, and feedback from the field.
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Maintain Salesforce CRM hygiene: log all activities, keep contact data accurate, update deal stages, and ensure visibility of pipeline.
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Prepare regular reports on KPIs such as meetings booked, opportunities created, conversion rates, and inbound lead response time and qualification rates.
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Continuously test and optimize lead response workflows, qualification scripts, and inbound conversion processes to improve connect and meeting-booked rates.
Requirements:
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Strong English (B2+), with excellent written and verbal communication and confident phone presence.
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Highly organized, disciplined, and goal‑oriented, comfortable working to daily/weekly activity and pipeline KPIs.
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Demonstrated motivation to build a career in the organisation, with openness to taking coaching and feedback.
Nice to have:
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Experience as SDR/BDR/Inside Sales in SaaS, fintech, or payments;
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Familiarity with Salesforce CRM and sales engagement tools;
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Interest in cryptocurrencies and blockchain technologies
