Talent Acquisition Operations Analyst
The Talent Acquisition (TA) Operations Analyst blends recruitment operations, HR systems, and data analytics to ensure that hiring processes are efficient, scalable, compliant, and data-driven. This role is responsible for the processes, systems, and metrics that power global recruiting, enabling TA leaders and recruiters to make informed decisions, deliver a great candidate and hiring manager experience, and maintain a strong compliance posture.
You will own key elements of TA workflows, technology, reporting, and governance, partnering closely with recruiters, HR, Legal, IT, and business leaders to continuously improve how we attract, select, and onboard talent.
Core Responsibilities
Process, Operations & Governance
- Document, standardize, and maintain end-to-end TA processes, SOPs, and operating rhythms (requisition to onboarding) to drive consistency, efficiency, and a high-quality experience globally.
- Monitor adherence to TA policies, workflows, and SLAs; identify bottlenecks and lead continuous improvement efforts to reduce time-to-fill and improve quality of hire and candidate experience.
- Maintain TA process documentation, intake guides, interview frameworks, and hiring manager toolkits; support change management for new or updated processes.
Systems & Technology
- Serve as a primary administrator for TA systems (e.g., ATS, CRM, HRIS integrations, scheduling and assessment tools), ensuring configuration supports global processes, compliance, and reporting needs.
- Ensure data integrity and governance across recruiting systems; define standards for requisitions, candidate records, and dispositioning to enable accurate analytics and audit-ready records.
- Partner with HRIS and IT to evaluate, implement, and integrate new recruiting technologies (including AI-enabled tools) that improve automation, candidate experience, and recruiter productivity.
- Provide day-to-day support and troubleshooting for TA system users; develop user guides, FAQs, and training to drive adoption and best-practice usage.
Data, Reporting & Metrics
- Design, build, and maintain TA dashboards and reports that track core KPIs (e.g., time-to-fill, funnel conversion, source effectiveness, offer acceptance, quality-of-hire, cost-per-hire, aging requisitions, diversity and compliance metrics).
- Proactively analyze recruiting data to surface trends, risks, and opportunities; translate findings into clear narratives and recommendations for TA and HR leadership.
- Support workforce planning and forecasting by providing data-driven insights on hiring demand, pipeline health, and recruiter capacity.
Compliance & Risk Management
- Ensure TA processes and systems support compliance with applicable employment, immigration, and data privacy requirements (e.g., EEO, OFCCP, IRCA, VEVRAA, ADA, GDPR/other data privacy laws, and internal policies, as applicable).
- Maintain audit-ready documentation and reporting, including accurate requisition histories, applicant and disposition records, outreach logs, and other required artifacts for internal and external reviews.
- Partner with Legal, HR, and compliance teams to conduct periodic audits of recruiting processes and system data; drive remediation plans and support training to close gaps.
- Support creation and execution of affirmative action and diversity recruiting reporting where applicable, including EEO/OFCCP-related analytics and documentation.
Stakeholder, Vendor & Program Management
- Partner closely with recruiters, HRBPs, Compensation, Benefits, HR Operations, and business leaders to understand needs and ensure TA operations, systems, and reporting support business goals.
- Manage relationships and performance for key TA vendors (e.g., background checks, assessments, job boards, advertising partners, RPO/agency partners), including SLAs, usage, and effectiveness metrics.
- Support candidate experience and employer brand initiatives through consistent processes, communications, and feedback mechanisms (e.g., candidate and hiring manager surveys, NPS).
Continuous Improvement & Special Projects
- Lead or support TA transformation initiatives, including system migrations, new module implementations, integrations, and process re-design efforts.
- Research external best practices in TA operations, metrics, systems, and compliance, and bring forward recommendations that improve scalability, automation, and quality.
- Drive or contribute to project plans, status reporting, risk mitigation, and stakeholder communication for TA operations projects.
Key Skills & Qualifications
Education
- Bachelor’s degree in Human Resources, Business, Data/Analytics, Information Systems, or related field required; advanced degree (e.g., MBA or HR-related master’s) a plus.
Experience
- 5+ years of experience in recruiting, TA, or HR operations, with a strong focus on processes, systems, reporting, and compliance.
- Experience in a complex, multi-site or global environment and/or technology, semiconductor, or related industries preferred.
- Prior exposure to working in or with organizations subject to federal contractor / OFCCP and EEO requirements is highly desirable.
Technical Skills
- Proficiency with ATS, CRM, and HRIS platforms (e.g., Workday, SAP, Greenhouse, Lever, Ashby or similar), including configuration, administration, and reporting.
- Advanced Excel skills (pivot tables, complex formulas, data cleansing/blending) and experience building automated or refreshable reports and dashboards; familiarity with BI tools such as SAP SAC, Power BI, or Tableau is strongly preferred.
- Comfort working with large datasets; experience with SQL, data visualization, or basic scripting is a plus.
- Experience leveraging AI-enabled recruiting technologies (e.g., AI sourcing, matching, screening, or scheduling tools) to enhance efficiency and quality is a plus.
