Senior Account Manager
Lacon House, London
Commercial – Account Management /
Perm Full time Employee /
Hybrid
Expana is the world’s leading agrifood-focused Price Reporting Agency (PRA) and global commodity intelligence provider. Formed through the combination of Mintec, Urner Barry, and associated brands, Expana brings together over 200 years of accumulated expertise in global commodity markets, serving more than 3,000 customers across 50 countries.
The Expana platform delivers 36,000+ proprietary price series across 900+ commodities, 70 million+ data points, and 1,400+ price forecasts, all underpinned by IOSCO-assured data integrity. Clients across retail, food manufacturing, agriculture, financial services, and industrial production rely on Expana to optimise procurement, manage commodity risk, and improve profitability across their supply chains.
We’re looking for a commercially driven Senior Account Manager to join our European team and take ownership of a portfolio of high-value, enterprise clients.
This is a strategic, client-facing role focused on retention, growth and expansion, where you’ll build strong relationships, uncover commercial opportunities, and deliver long-term value for customers.
Working across sectors such as food, ingredients, retail and financial services, you’ll play a key role in driving revenue performance while partnering closely with internal teams to ensure a seamless customer experience.
If you enjoy consultative selling, working with data-led products, and managing complex stakeholder relationships, this role offers real impact and autonomy.
What You’ll Be Doing
- Owning and growing a portfolio of enterprise accounts, delivering against retention and expansion targets
- Building strong, multi-level relationships across customer organisations, including senior stakeholders
- Leading regular account reviews, using data and insight to demonstrate value and drive engagement
- Identifying and developing upsell and cross-sell opportunities across products and services
- Collaborating with sales, product and customer success teams to support onboarding and account growth
- Maintaining accurate pipeline and account data and providing regular revenue forecasts
- Representing the business in client meetings, events and industry engagements
- Acting as the voice of the customer internally, sharing feedback to inform product and commercial strategy
What We’re Looking For
- Experience in account management or enterprise sales within a SaaS, data or subscription business
- A track record of achieving revenue retention and growth targets
- Strong commercial awareness with the ability to link products to customer business outcomes
- Excellent communication and presentation skills, with confidence engaging at senior stakeholder level
- Highly organised, with the ability to manage multiple accounts and priorities
- Experience using CRM systems (e.g. Salesforce) for pipeline and forecasting
- Experience in data, market intelligence or analytics environments
- Knowledge of commodities, food supply chains, or related sectors
- Additional European language skills are desirable
Why Join?
- High-impact role with responsibility for strategic, high-value accounts
- Opportunity to work with international clients across diverse sectors
- Close collaboration across commercial, product and customer teams
- Competitive salary with uncapped commission potential
- Hybrid and flexible working
- Clear opportunities for career growth and progression
If you’re commercially focused, enjoy building trusted customer relationships, and want to play a key role in driving growth, we’d love to hear from you.
Our Core Values at Expana
At Expana, we take great pride in our core values, which guide our actions and shape our culture:
Brilliance: We strive for excellence in everything we do, pushing the boundaries of creativity and innovation to deliver outstanding results.
Connected: We believe in the power of collaboration and communication. By fostering strong relationships within our teams and with our partners, we create a supportive environment that drives success.
Make a Difference: We are committed to making a positive impact in our industry and community. Our actions reflect our dedication to sustainability, social responsibility, and delivering value to our stakeholders.
Other values such as trust, transparency, creativity, and ownership define our brand and company culture. These qualities are what we seek in our teams as well. Your unique communication style and optimistic vision will inspire harmony with colleagues, customers, and business partners. Your commitment to excellence and strong relationship skills are also valued. Positive energy and strategic skills are key to succeeding at Expana. We value both individual success and collaboration, seeking dynamic team players who think outside the box. Everyone's development is integral to our collective success, so we foster and support each person's strengths and talents.
In return for your hard work and dedication, we offer fantastic rewards. Please note that we operate with an agile working model, allowing for remote work and occasional travel to our offices.
It is important to mention that we cannot sponsor or provide any work visas to any candidate in our locations and we will be conducting Right to Work checks during our hiring practices to ensure compliance with employment laws.
