Southern Europe Enterprise Account Manager

Lacon House, London

Commercial – Account Management /

Perm Full time Employee /

Hybrid

Expana is the world’s leading agrifood-focused Price Reporting Agency (PRA) and global commodity intelligence provider. Formed through the combination of Mintec, Urner Barry, and associated brands, Expana brings together over 200 years of accumulated expertise in global commodity markets, serving more than 3,000 customers across 50 countries.

The Expana platform delivers 36,000+ proprietary price series across 900+ commodities, 70 million+ data points, and 1,400+ price forecasts, all underpinned by IOSCO-assured data integrity. Clients across retail, food manufacturing, agriculture, financial services, and industrial production rely on Expana to optimise procurement, manage commodity risk, and improve profitability across their supply chains.

About the Role

This position - 2 days in our London office per week

As Southern Europe Enterprise Account Manager, you will manage a portfolio of high-value enterprise clients across France, Spain, Portugal, and Italy. You'll be responsible for nurturing long-term partnerships, driving revenue growth, and ensuring clients maximise the value they receive from Expana's solutions.

Working closely with internal teams across Sales, Customer Success, Product, and Data Science, you'll act as a trusted advisor to customers, helping them navigate market challenges and identify new opportunities using Expana's intelligence and insights.

Our clients span a range of industries including food and beverage manufacturing, retail, foodservice, and financial services, with many operating on a global scale.

What You'll Be Doing

Account Management & Growth

Manage and grow a portfolio of strategic enterprise accounts across Southern Europe.
Deliver strong customer retention and identify opportunities for account expansion.
Develop tailored account plans that align client goals with Expana's solutions.
Lead renewal discussions and support commercial negotiations.
Identify upsell and cross-sell opportunities across the wider product portfolio.
Consistently achieve revenue and growth objectives.

Building Trusted Client Partnerships

Develop strong relationships with stakeholders across procurement, supply chain, finance, risk, commercial functions, and executive leadership teams.
Conduct regular business reviews that demonstrate value, outcomes, and return on investment.
Understand clients' strategic priorities and connect them with relevant market intelligence solutions.
Act as a trusted advisor, helping customers make informed business decisions.

Collaboration & Customer Advocacy

Partner with Customer Success, Product, Data Science, and Commercial colleagues to deliver an outstanding client experience.
Gather and communicate customer feedback to influence future product development and go-to-market initiatives.
Maintain accurate account plans, forecasts, and pipeline information within Salesforce.
Represent Expana at industry events, conferences, and customer meetings across Europe.

What We're Looking For

Experience

Fluency in French and experience working across Southern European markets.
Significant experience in enterprise account management, customer growth, or enterprise sales within SaaS, market intelligence, data, analytics, or information services.
Proven success managing complex enterprise accounts and delivering retention and revenue growth.
Experience building relationships with senior decision-makers and executive stakeholders.
Strong commercial awareness with the ability to articulate business value and ROI.
Experience managing renewals, negotiations, and multi-stakeholder sales cycles.
Excellent communication, presentation, and stakeholder management skills.
A proactive, organised, and results-focused approach.
Experience using Salesforce or a similar CRM platform.
Experience within agricultural commodities, food ingredients, supply chain intelligence, or related sectors.
Knowledge of procurement analytics, price risk management, or financial information services.
Experience supporting multinational organisations across multiple regions and business units.

Our Core Values at Expana

At Expana, we take great pride in our core values, which guide our actions and shape our culture:

Brilliance: We strive for excellence in everything we do, pushing the boundaries of creativity and innovation to deliver outstanding results.

Connected: We believe in the power of collaboration and communication. By fostering strong relationships within our teams and with our partners, we create a supportive environment that drives success.

Make a Difference: We are committed to making a positive impact in our industry and community. Our actions reflect our dedication to sustainability, social responsibility, and delivering value to our stakeholders.

Other values such as trust, transparency, creativity, and ownership define our brand and company culture. These qualities are what we seek in our teams as well. Your unique communication style and optimistic vision will inspire harmony with colleagues, customers, and business partners. Your commitment to excellence and strong relationship skills are also valued. Positive energy and strategic skills are key to succeeding at Expana. We value both individual success and collaboration, seeking dynamic team players who think outside the box. Everyone's development is integral to our collective success, so we foster and support each person's strengths and talents.

In return for your hard work and dedication, we offer fantastic rewards. Please note that we operate with an agile working model, allowing for remote work and occasional travel to our offices.

It is important to mention that we cannot sponsor or provide any work visas to any candidate in our locations and we will be conducting Right to Work checks during our hiring practices to ensure compliance with employment laws.

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